477bte Privacy Policy

When you create a 477bte account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Registered mobile number
• Username and encrypted password
• Preferred language and time-zone settings

To comply with our age-verification and fraud-prevention obligations, we may request and retain copies of the following documents:

• National Identity Card (NID) or valid passport
• Proof of mobile number ownership linked to bKash, Nagad, Rocket, or Upay
• Any supplementary documentation reasonably required to confirm identity

KYC documents are stored securely and accessed only by authorised personnel for verification purposes.

When you make a deposit or request a withdrawal, we record transaction reference numbers, amounts in BDT (৳), timestamps, and the payment method used. We do not store full mobile banking PINs or account credentials. Transaction data is retained for a minimum of five years to satisfy financial record-keeping requirements.

We maintain a record of all bets placed, games played, wagering amounts, game outcomes, bonus usage, and session durations on your account. This data is used to operate your account, resolve disputes, detect fraud, and provide responsible gaming tools such as activity summaries and spending overviews.

When you access the Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location (country/city level)
• Device type, operating system, and browser version
• Session start and end times
• Pages visited and features used within the Platform
• Referral source (if you arrived via a link)

This data is used to maintain Platform security, detect suspicious activity, and improve user experience. It is not used to personally identify you beyond what is necessary for security purposes.

When you contact the 477bte support team, we retain records of your communications — including the content of messages, the date and time they were sent, and any attachments — to enable us to respond to your enquiry and to maintain a history for dispute resolution and quality assurance purposes.

To process your deposits and withdrawals, 477bte shares the minimum necessary transaction data with our integrated payment partners, which include bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and security standards and receive only the data required to complete and verify your transaction.

477bte works with third-party game studios and platform technology providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to deliver our casino and live gaming products. These providers may receive aggregated or anonymised gameplay data to facilitate game delivery and audit game outcomes. Personal identity data is not shared with game studios except where required for dispute resolution.

477bte may be required by law to disclose certain personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction. We will comply with such lawful requests to the extent required, and where permitted we will notify you of any such disclosure.

To protect all users from fraud and money laundering, 477bte may share limited data with fraud-detection and identity-verification service providers. These providers are contractually bound to use your data solely for fraud-prevention purposes and may not use it for any other purpose.

477bte does not sell, rent, or otherwise trade your personal data to any third party for commercial or marketing purposes. Any data-sharing arrangement entered into by 477bte is governed by a written data-processing agreement that restricts the recipient to using your data only for the specified, lawful purpose.

These cookies are strictly necessary for you to log in, navigate the Platform, and use core features such as your account dashboard, game sessions, and deposit workflows. The Platform cannot function correctly without them. No consent is required for essential cookies, as they are technically necessary.

Functional cookies remember your preferences — such as your last selected game category or display settings — so that your experience is consistent across sessions. These cookies do not track your activity across other websites.

We use anonymised analytics data to understand which features are most used, where users encounter difficulties, and how Platform performance can be improved. This data is aggregated and cannot be used to identify individual users. You may opt out of analytics cookies without affecting your ability to use the Platform.

All data transmitted between your browser or app and the 477bte Platform is encrypted using industry-standard TLS protocols. This prevents interception of your data in transit, including login credentials and payment information.

User passwords are never stored in plaintext on our servers. They are hashed using a one-way cryptographic function before storage, ensuring that even in the unlikely event of a server compromise, your password cannot be recovered in its original form.

Access to personal data within the 477bte organisation is granted on a strict need-to-know basis. Employees and contractors who handle user data are subject to confidentiality obligations and receive data-handling training. Access rights are regularly reviewed and revoked when no longer required.

477bte operates continuous security monitoring on its infrastructure to detect and respond to threats. In the event of a data breach that poses a risk to users, we will notify affected users and take all reasonable steps to mitigate the impact as promptly as possible.